Delivery + Returns
By admin / February 1, 2025 / No Comments
Standard Delivery
£3 or FREE on all orders over £75
Price
- FREE for orders over £75
- £3 for orders under £75
- FREE for Insiders
Delivery time
- Approximately 3-5 working days.
- During Sale we’re busier than usual – please allow more time for your order to reach you.
- Please allow 7 working days for delivery to the Highlands, Islands, Northern Ireland, and some rural locations.
Our delivery partner
- Evri
Tracking
- Yes, you’ll be able to track your order! Once we ship your order, you’ll get a confirmation email + tracking number. On the day of the delivery we’ll send you a message to let you know your 2-hour delivery window (you can reschedule or add delivery instructions if needed).
Returns
- FREE returns on all UK orders. For more information click on the Returns tab.
Next Day Delivery
£6 or FREE over £150
Price
- FREE on orders over £150
- £6 for orders under £150
Delivery time
- Order by 7pm Monday to Friday for Next Day Delivery.
- Please note that next-day delivery is not available in the Highlands, Islands, Northern Ireland, and some rural locations.
- During Sale we’re busier than usual – please allow more time for your order to reach you.
Our delivery partner
- Evri
Tracking
- Yes, you’ll be able to track your order! Once we ship your order, you’ll get a confirmation email + tracking number. On the day of delivery we’ll send you a message to let you know your 1-hour delivery window (you can reschedule or add delivery instructions if needed).
Returns
- FREE returns on all UK orders. For more information click on the returns tab.
Click + Collect
From a Sweaty Betty Shop or Waitrose
Price
- FREE for all orders to a Sweaty Betty Shop
- FREE for orders over £75 collected from Waitrose (£3 for orders under £75)
Delivery time
- Approximately 2 working days for Waitrose and 3 working days for Sweaty Betty Shops.
- During Sale we’re busier than usual – please allow more time for your order to reach you.
How to collect from a Sweaty Betty shop
- Choose a local Sweaty Betty shop to collect from at checkout.
- We will email you when your items are ready to collect.
- We’ll hold your order for 4 weeks and after that we’ll return it and refund you. Please check the opening times of your local Sweaty Betty shop.
How to Collect from a Waitrose
- Choose a local Waitrose shop to collect from at checkout.
- Bring your Ready to Collect email and ID to the Waitrose Customer Collection point.
- Your order will be held for 7 days – after that, we’ll return it and refund you.
Returns
- FREE returns on all UK orders. For more information click on the Returns tab.
Delivery to UK Highlands, Islands and Northern Ireland
FREE on orders over £75
Price
- FREE for orders over £75
- £3 for orders under £75
Delivery time
- Approximately 7-10 business days
- During sales, we’re busier than usual – please allow a little bit more time.
Returns
- FREE returns on all UK orders. For more information click on our Returns tab.
NEED HELP?
Got a question for us? Visit our FAQs for answers to common queries.
Have a question about your order? Please contact our.
